Contact Us

GALAPAGOS DESTINY
6 de Diciembre Ave. N26-97 & La Niña St.
Galo Vallejo BLDG., 2nd Floor, Office 3
Quito Pichincha 170102
+ 593 2 3530 308
+ 593 2 3237 670
Mobile: +593 9 9497 0271
sales@galapagosdestiny.com
reservierung@galapagosdestiny.com
Skype: dolores.maldonado7
OFFICIAL PARTNERS

Please be advised that tour guides and accommodations are limited, so participants are encouraged to reserve space early.

Booking and payment Policy

Payment is due upon confirmation of tour date.  Initial deposit of 30% from the total cost of the trip is required to confirm the reservation.  The final balance due is required no later than 60 days prior to departure date. For each payment you will receive confirmations.

The tour advisor will send you all the information including details of arrival in Ecuador/Galapagos, person who will assist you at the airport, transfers In/Out Galapagos and or mainland, schedules, and will hand in helpful tips for your tour.

THE ACT OF SENDING A DEPOSIT FOR YOUR TRIP ACKNOWLEDGES THAT YOU HAVE READ AND THOROUGHLY UNDERSTAND AND ACCEPT OUR CANCELLATION POLICY, TERMS AND CONDITIONS OF THE PURCHASED TRIP.

Special Requirements

Diet Requirements (vegetarian or any allergies) should be notified to the agent before tour departure date.

Cancelation Policy

To cancel your trip, you must send it through a written letter. Refunds will be processed 30 days after our receipt of your written cancellation and within the following conditions:

  • Cancelations received within 90 days before tour date, the full amount minus a cancelation fee of 25% will be refunded to the client.
  • For cancelations between 60 days before tour date, a cancelation fee of 50% of the total amount will be charged
  • For cancelations less than 45 days prior to the tour date, full amount of the tour is charged with no refund.
  • Cancellation penalties for Land Services that involve guide, hotel or third parties reservations will be evaluated depending on the policy of each service provider.

Responsibility

Without limitation, GALAPAGOS DESTINY shall not be responsible or liable for any acts, errors, omissions, representations, misrepresentations, misfeasance, nonfeasance, warranties, negligence or other conduct of any supplier or independent contractor, nor for any personal injuries, death, property damage or loss, or other damages or expenses resulting there from.

The responsibility of GALAPAGOS DESTINY and its affiliated companies is strictly limited. As a tour operator, GALAPAGOS DESTINY organizes, promotes and sells tour programs consisting of island tours that GALAPAGOS DESTINY arranges with various suppliers (collectively, ‘Suppliers’). GALAPAGOS DESTINY does not own or operate any of these Suppliers. The Suppliers providing travel services for GALAPAGOS DESTINY tour programs are independent contractors, and are not agents or employees of GALAPAGOS DESTINY. As such, GALAPAGOS DESTINY is not responsible for any negligent or willful act or failure to act of any supplier or of any third party. By utilizing the equipment of the Suppliers, you agree that you will look to such Suppliers for any accident, injury, property damage, or personal loss to you or to those traveling with you, and that neither GALAPAGOS DESTINY nor any representative of GALAPAGOS DESTINY shall be liable.

GALAPAGOS DESTINY reserves the right to correct promotional or pricing errors at any time, or to adjust the program price in the event of cost increases due to changes in currency fluctuations, rental fee increases, taxes, or fuel surcharges.

Release

In consideration of, and as a part of the payment for, the right to participate in such tours, itineraries, or other activities and as a part of the payment for, the services arranged for me by GALAPAGOS DESTINY, I DO HEREBY EXPRESSLY ASSUME ALL OF THE ABOVE RISKS, including, to the extent permitted by law, the risk of negligent or reckless acts or omissions of GALAPAGOS DESTINY, its agents, employees, officers, directors, associates, affiliated companies, or subcontractors, and I DO HEREBY EXPRESSLY AGREE TO FOREVER INDEMNIFY, RELEASE AND HOLD HARMLESS GALAPAGOS DESTINY, its agents, employees, officers, directors, associates, affiliated companies, and subcontractors against any and all liability, actions, causes of action, debts, suits, claims, and demands of any and every kind and nature whatsoever which I or third parties now have or which may hereafter arise out of or in connection with my trip or participation in any activities arranged for me by GALAPAGOS DESTINY, its agents, employees, officers, directors, associates, affiliated companies, independent contractors or subcontractors. THE TERMS OF THIS AGREEMENT (TERMS AND CONDITIONS) SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for myself, my heirs, assignees, administrators, executors, trustees, and all members of my family, including any minors accompanying me. I HAVE READ AND FULLY UNDERSTAND THE PROVISIONS AND THE LEGAL CONSEQUENCES OF THE RELEASE AND ASSUMPTION OF RISK, AND I HEREBY AGREE TO ALL OF ITS CONDITIONS. I ACKNOWLEDGE THAT COME TO GALAPAGOS HAS RECOMMENDED THAT I HAVE MY ATTORNEY REVIEW THIS RELEASE PRIOR TO ACCEPTING THESE TERMS WHICH I UNDERSTAND I WILL DEMONSTRATE MY ACCEPTANCE OF BY MAKING A DEPOSIT ON A TRIP WITH GALAPAGOS DESTINY.

By making a deposit on a trip with GALAPAGOS DESTINY, I acknowledge that I accept the charges, terms and conditions described in the GALAPAGOS DESTINY, Itinerary, as well as any additional charges (if such charges arise during travel) and that I have read and thoroughly understand and agreed the Terms and Conditions shown here above.