Contact Us

GALAPAGOS DESTINY
6 de Diciembre Ave. N26-97 & La Niña St.
Galo Vallejo BLDG., 2nd Floor, Office 3
Quito Pichincha 170102
+ 593 2 3530 308
+ 593 2 3237 670
Mobile: +593 9 9497 0271
sales@galapagosdestiny.com
reservierung@galapagosdestiny.com
Skype: dolores.maldonado7
OFFICIAL PARTNERS

Please be advised that tour guides and accommodations are limited, so participants areencouraged to reserve space early.

Booking and payment Policy

Payment is due upon confirmation of tour date. Initial deposit of 50% from the total costof the trip is required to confirm the reservation. The final balance due is required nolater than 60 days prior to departure date. For each payment you will receiveconfirmations.The tour advisor will send you all the information including details of arrival inEcuador/Galapagos, person who will assist you at the airport, transfers In/Out Galapagosand or mainland, schedules, and will hand in helpful tips for your tour.THE ACT OF SENDING A DEPOSIT FOR YOUR TRIP ACKNOWLEDGES THAT YOU HAVE READ ANDTHOROUGHLY UNDERSTAND AND ACCEPT OUR CANCELLATION POLICY, TERMS AND CONDITIONS OF THEPURCHASED TRIP.

Special Requirements

Diet Requirements (vegetarian or any allergies) should be notified to the agent beforetour departure date.

Cancelation Policy

To cancel your trip, you must send it through a written letter. Refunds will be processed30 days after our receipt of your written cancellation and within the following conditions:

  • Cancelations received within 90 days before tour date, the full amount minus acancelation fee of 25% will be refunded to the client.
  • For cancelations between 60 days before tour date, a cancelation fee of 50% of thetotal amount will be charged
  • For cancelations less than 45 days prior to the tour date, full amount of the tour ischarged with no refund.
  • Cancellation penalties for Land Services that involve guide, hotel or third partiesreservations will be evaluated depending on the policy of each service provider.

Responsibility

Without limitation, GALAPAGOS DESTINY shall not be responsible or liable for any acts, errors,omissions, representations, misrepresentations, misfeasance, nonfeasance, warranties, negligenceor other conduct of any supplier or independent contractor, nor for any personal injuries, death,property damage or loss, or other damages or expenses resulting there from.The responsibility of GALAPAGOS DESTINY and its affiliated companies is strictly limited. As a touroperator, GALAPAGOS DESTINY organizes, promotes and sells tour programs consisting of islandtours that GALAPAGOS DESTINY arranges with various suppliers (collectively, ‘Suppliers’).GALAPAGOS DESTINY does not own or operate any of these Suppliers. The Suppliers providingtravel services for GALAPAGOS DESTINY tour programs are independent contractors, and are notagents or employees of GALAPAGOS DESTINY. As such, GALAPAGOS DESTINY is not responsible forany negligent or willful act or failure to act of any supplier or of any third party. By utilizing theequipment of the Suppliers, you agree that you will look to such Suppliers for any accident, injury,property damage, or personal loss to you or to those traveling with you, and that neitherGALAPAGOS DESTINY nor any representative of GALAPAGOS DESTINY shall be liable.GALAPAGOS DESTINY reserves the right to correct promotional or pricing errors at any time, or toadjust the program price in the event of cost increases due to changes in currency fluctuations,rental fee increases, taxes, or fuel surcharges.

Release

In consideration of, and as a part of the payment for, the right to participate in such tours, itineraries, or other activities and as a part of the payment for, the services arranged for me byGALAPAGOS DESTINY, I DO HEREBY EXPRESSLY ASSUME ALL OF THE ABOVE RISKS, including, tothe extent permitted by law, the risk of negligent or reckless acts or omissions of GALAPAGOSDESTINY, its agents, employees, officers, directors, associates, affiliated companies, orsubcontractors, and I DO HEREBY EXPRESSLY AGREE TO FOREVER INDEMNIFY, RELEASE ANDHOLD HARMLESS GALAPAGOS DESTINY, its agents, employees, officers, directors, associates,affiliated companies, and subcontractors against any and all liability, actions, causes of action,debts, suits, claims, and demands of any and every kind and nature whatsoever which I or thirdparties now have or which may hereafter arise out of or in connection with my trip or participationin any activities arranged for me by GALAPAGOS DESTINY, its agents, employees, officers,directors, associates, affiliated companies, independent contractors or subcontractors. THE TERMS OF THIS AGREEMENT (TERMS AND CONDITIONS) SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for myself, my heirs, assignees, administrators, executors,trustees, and all members of my family, including any minors accompanying me. I HAVE READAND FULLY UNDERSTAND THE PROVISIONS AND THE LEGAL CONSEQUENCES OF THE RELEASE AND ASSUMPTION OF RISK, AND I HEREBY AGREE TO ALL OF ITS CONDITIONS. I ACKNOWLEDGE THAT COME TO GALAPAGOS HAS RECOMMENDED THAT I HAVE MY ATTORNEY REVIEW THIS RELEASE PRIOR TO ACCEPTING THESE TERMS WHICH I UNDERSTAND I WILL DEMONSTRATE MY ACCEPTANCE OF BY MAKING A DEPOSIT ON A TRIP WITH GALAPAGOS DESTINY.By making a deposit on a trip with GALAPAGOS DESTINY, I acknowledge that I accept thecharges, terms and conditions described in the GALAPAGOS DESTINY, Itinerary, as well as anyadditional charges (if such charges arise during travel) and that I have read and thoroughlyunderstand and agreed the Terms and Conditions shown here above.